Warranty
2-Year Legal Warranty
EU consumer protection
Manufacturing Defects
Covered under warranty
Not Covered
Misuse, accidents, wear & tear
Support
We help with warranty claims
Warranty Coverage
All products sold by Lenzov are covered by the legal warranty applicable in the European Union. This typically means a 2-year legal warranty for manufacturing defects or non-conformity.
What's Not Covered
- Damage caused by misuse
- Accidental damage
- Unauthorized modifications
- Normal wear and tear
Reporting a Defect
If a product develops a defect, please contact our support team with your order number, a description of the issue, and photos if possible. We'll guide you through the process.